26th January 2026 — Brdy Telecom has been awarded the Feefo Trusted Service Award, an independent seal of excellence that recognises businesses for their dedication to delivering outstanding customer experiences.
The Trusted Service Award is a highly regarded badge of honour. It is awarded only to companies that use Feefo to collect genuine reviews and can demonstrate that they meet a high standard of customer feedback. This award confirms that Brdy Telecom is a brand that values the voice of its customers and is committed to providing a reliable and transparent service.
Established in 2014, the Feefo Trusted Service Awards are unique because they are based purely on verified, real-world interactions. In a digital landscape where consumers are increasingly cautious, the Feefo ‘Verified’ status ensures that feedback is 100% genuine. For Brdy Telecom, this award is a powerful validation of their commitment to honest, transparent customer relations.
As we enter 2026, the consumer landscape is dominated by the search for certainty. In this age of digital saturation and automated interactions, consumers are actively seeking out ‘human-centric’ brands they can rely on. This award celebrates brands like Brdy Telecom that have successfully turned customer feedback into a strategy for growth and advocacy.
The Criteria for the Trusted Service Award To achieve the Trusted Service Award in 2026, Brdy Telecom demonstrated a high standard of service throughout the 2025 calendar year, collecting at least 50 verified reviews rated between 4.0 and 4.4 between 1st January and 31st December 2025.
“Wayne Pritchard, CEO at Brdy Telecom commented: ‘Earning the Feefo Trusted Service Award is a proud milestone for us in 2026. It highlights our unwavering focus on transparency and customer satisfaction. We are incredibly grateful to our customers for their continued trust and to our team for their dedication to service excellence every single day.’”
Tony Wheble, CEO at Feefo, congratulated the winners:
“In a world of endless choice, trust is the ultimate currency. Our Trusted Service Awards recognise businesses like Brdy Telecom that go beyond the transaction to deliver truly exceptional service. Because these awards are based on verified, real-world feedback, this win is a powerful validation of Brdy’s customer-first culture. They continue to raise the bar for what excellence looks like in 2026.”
